How to conduct a workplace investigation

Conducting workplace investigations is one of the most challenging duties that HR professionals must take on. Workforce demographics are shifting. New laws are constantly popping up. Managers make mistakes because they aren’t properly trained or they’re under pressure to resolve complaints quickly. Employees are more aware of their rights.

How to Make Sure You’re Not Excluding Deaf People from Arts Events

More than 900,000 people in the UK are severely or profoundly deaf; under the social model of disability, it is not a disabled person’s health condition or impairment, but society’s discrimination and lack of accessibility that disables them. Andrew Cochrane, deaf artist, and Lulu Nunn, Arts Engagement, PR and Marketing Officer at Shape and curator, … More

Template for Working with Sign Language Interpreters

As a British Sign Language user, Nick Beese’s template for working with Sign Language/English interpreters is a useful prep sheet, which you can make work for you; remove sections you don’t think you need or add new ones. If you are a teacher or student this could include a glossary of all the terms used on … More

An Accessible Arts Marketing Guide

Explore 20 simple ways to make your marketing more accessible. Accessibility most directly helps disabled and older people but, in fact, all audiences benefit from inclusive design: people watching videos on noisy trains need subtitles, simple use of English helps those who don’t use it as their first language, and clear design aids readability for … More

Accessible Communication Formats

To reach all your audience, you need to make effective use of accessible communication formats (also known as alternative formats). A guide to developing and reviewing strategy for producing information in accessible formats.

Guide to Putting on an Assisted Performance

This guide has been produced in conjunction with Access London Theatre and compiled by the Society of London Theatre and UK Theatre in order to give you as much information as possible about booking, managing and marketing an Assisted Performance – as well as best practice guidelines to providing a full and effective customer service … More

BBC Production Access Guide

This best practice guide is for producers and production teams working on programmes within and for the BBC. This includes outside broadcasts and studio productions made for the BBC in house and by independent production teams. It is a practical set of guidelines and suggestions to help make your programme accessible and inclusive for disabled … More

Inclusive Tourism Toolkit

Making holidays accessible to everyone. Scotland is a naturally welcoming destination – a fact we’re incredibly proud of. Inclusive tourism is a hugely important part of this. We run several programmes that advise on inclusive tourism practices and provide support for that’ll help benefit the widest range of customers possible, as well as the businesses that … More