How to welcome refugees in your community

People across the country have been getting in touch with us to ask how they can help refugees feel part of their community. Elaine Connelly, Interim Communities Manager at Scottish Refugee Council and Ahlam Souidi Chair of the community group Uniting Nations in Scotland, give some suggestions on how you can welcome refugees.

Refugee Week 2018 – conference materials

On 12 February 2018, over 250 people from across the UK gathered to share ideas and inspiration in preparation for the special 20th anniversary edition of Refugee Week (18-24 June 2018). Find here some notes and resources from the six workshops that were held during the conference.

Many d/Deaf people report bad experiences in cinemas such as poor customer service, or lack of subtitles on advertised screenings. Because of this, cinema trips can become stressful. d/Deaf audiences of colour may feel further reluctance to go to the cinema if they’ve experienced racial prejudice or don’t feel represented in their cinema. Running a club that supports an intersectional audience in this way creates a safe space for d/Deaf audiences of colour and can provide valuable cultural experiences and social opportunities.

Things to think about

  1. Brand the film club, if you can, to give it a strong sense of identity. The catchier the name the better, as it will help with name recognition and perhaps merchandising down the line.
  2. Seek endorsement from D/deaf organisations such as BDA (British Deaf Association) and bloggers e.g. Limping Chicken.
  3. Enhance your screenings with a forum/extra activity. Create a space for conversation, friendships to flourish, and discussion and debate.
  4. Offer food, even just a tea and biscuit break. If you can do something more exciting e.g. ethnic even better. Who doesn’t love free food?!
  5. Evaluate through surveys and/or your forum. Collate feedback and use it to improve events on the go. Think about being creative and using visual mechanisms like dot voting or smiley faces. Take feedback well and try not to be offended. Value their opinion and do your best to listen. Discrimination of D/deaf people is called ‘Audism’ and they are probably wary of hearing people, so be understanding if they need to vent.
  6. Develop leaders in the group and empower them with responsibility/autonomy, don’t mother or smother. Set up a small committee or steering group, if possible, which will give them even more status and hopefully pride in what they are doing and something that they can add to their CV. Encourage CODAs (Children of D/deaf Adults) and their family members to get involved as well.
  7. Consider people with hearing loss who do not sign (e.g. due to old age or through damage) and prefer oralism. Decide if you can also cater for them within the same group.
  8. Keep jobs simple and manageable though for the steering group. We’re looking to build confidence, not overwhelm people. Examples of roles can include: –
    – photographer/videographer (they can simply use their mobile phone and upload to – Facebook page/group)
    – someone in charge of registration/surveys
    – additional ushers to support staff
    – someone in charge of refreshments
    – talent booker
    – creator of signed YouTube promos
    – social media manager
  9. If you have the choice, find a venue with a great manager who cares. Consider also the demographic of your region, and if your location makes sense. Is it close to the community you’re trying to welcome?
  10. Use Whatsapp or a Facebook group to communicate (so you don’t have to worry about book an interpreter everytime you want to liaise with them) with steering group and it could be an easy way to set up film club membership as well. Having that could be a lot less work than maintaining and updating a website for the film club.
  11. Set frequency of meetings to discuss managing the film club. If turnout is low, then arrange to meet an hour or so before the event so they can go and enjoy themselves afterwards.
  12. Rotate the programme so that it reflects different issues e.g. nationality, race, gender, sexuality, disability etc. in order to represent the intersectionality of the group and make them feel acknowledged on an individual basis. Note that the group might sign in different languages and may not be familiar with BSL or English in general.
  13. Use Silent, Anime and World Cinema screenings as an opportunity to draw in the D/deaf and HoH community to your venue and integrate with your mainstream audience. Make sure the film is in the subtitled version, if relevant, as sometimes foreign films drop into English conversation.
  14. Learn the tastes of your steering group so that you are able to support their choices of film as there could be many that they have not heard of, let alone seen different genres. When showing them trailers, choose the CC (Closed Caption) option on YouTube, where possible.
  15. Consider Black History Month and/or Disability History Month as time for extra celebration or a special season, especially if you are not able to provide an all year round programme.

Colinsburgh Community Cinema

Colinsburgh Community Cinema is a not-for-profit community organisation run by four friends and based in the Scottish village of Colinsburgh. It is in its sixth season [2013-14]. The village is situated in rural Fife and has a population of 250 although we also draw our audience from the Fife coastal villages along the Forth and … More

West Side Cinema

In 2012, Orkney resident Mark Jenkins was tasked with looking into developing a film festival for locals, with support from Orkney Islands Council and Visit Orkney. General feedback that Mark received over the next year was that there wasn’t really a local appetite for a temporary film event – without a local core audience and … More

Off Y Grid

In 2016 Film Hub Wales approached venues across North Wales to develop a project designed to reduce isolation, build creative infrastructure and generate buzz around British independent and international films. Galeri, Pontio, Theatr Ardudwy and CELLB responded, bringing expertise and new cinema experiences to audiences in Gwynedd.

CREATE Film Festival

CREATE Film Festival was a project from multi-award winning organisation In Place of War, that looked at creativity in sites of conflict through the eyes of some of the world’s most daring and innovative filmmakers.

Come the Revolution

Come the Revolution is a collective of black curators, programmers and creatives that have been supported by Film Hub SWWM over the past 18 months to develop their practice and deliver a series of screening events in Bristol and Birmingham exploring and challenging black life, experience and cultural expression.

A Guide To Monitoring Your Audience Diversity

Audiences London developed these Guidelines for building a visitor profile in order to help organisations in their steps to develop a more diverse audience. These Guidelines are based on a research project carried out by Audiences London, which consulted a range of cultural organisations of all shapes and sizes. The advice here therefore acknowledges that … More

Do’s and Dont’s of Designing for Accessibility

The dos and don’ts of designing for accessibility are general guidelines, best design practices for making services accessible in government. Currently, there are six different posters in the series that cater to users from these areas: low vision, D/deaf and hard of hearing, dyslexia, motor disabilities, users on the autistic spectrum and users of screen readers.